Microsoft Internet Explorer 3.0a for Power Macintosh
Microsoft Internet Explorer 2.1 for 68k Macintosh
Read Me file For CD-ROM installations
This document contains information that may be helpful to you while installing and using AT&T WorldNet Service Software. This document contains four sections: Installation and Configuration Notes, Upgrading your AT&T WorldNet Service Software, Moving AT&T WorldNet Service account to a New Computer, and Known Problems.
If you are currently an AT&T WorldNet Service member, refer to the section Upgrading your AT&T WorldNet Service Software.
Installation and Configuration Notes
The following sections contain information on installing and configuring AT&T WorldNet Service Software on your Macintosh. You can find complete, printed installation instructions in the Start-Up Guide contained in the software packaging.
Working with networking software
AT&T WorldNet Service Software requires that your computer has networking software (such as MacTCP or Open Transport ) installed. If the AT&T WorldNet Service Software installer detects this software is missing from your Macintosh computer, it will take steps to address this situation as follows:
The CD-ROM installer will prompt you to install Open Transport and/or OT/PPP as needed. The installer will notify you if you need this software and ask if you want to install this software.
• If the AT&T WorldNet Service Software installer asks you to install Open Transport ...
1. Click the Install button in the dialog box.
2. Follow the directions to install the Open Transport software.
3. At the end of this process, click the Restart button in the final screen to reboot the computer.
4. After rebooting the computer, double-click the Install AT&T WorldNet Service icon to launch the installer.
5. If you receive a dialog stating you need to install OT/PPP software, click the Install button in the dialog box.
(If you do NOT receive this dialog, continue to follow the AT&T WorldNet Service installation instructions on the
screen. Disregard steps 7-10.)
6. Follow the instructions to install the OT/PPP software.
7. At the end of this process, click the Restart button in the final screen to reboot the computer.
8. After rebooting the computer, double-click the Install AT&T WorldNet Service icon to launch the installer and
complete the installation process.
9. After completing the installation, you will receive a dialog prompting you to reboot the Macintosh.
10. After rebooting the Macintosh, you will see an open window on your desktop. Double-click the Internet Connection
Wizard 2.0 or Internet Connection Wizard 2.0 68K icon in this window to continue with the registration process as
described in the Start-Up Guide.
• If the AT&T WorldNet Service Software installer first asks you to install OT/PPP...
1. Click the Install button in the dialog box.
2. Follow the directions to install the OT/PPP software.
3. At the end of this process, click the Restart button in the final screen to reboot the computer.
4. After rebooting the computer, double-click the Install AT&T WorldNet Service icon to launch the installer and
complete the installation process.
5. After completing the installation, you will receive a dialog prompting you to reboot the Macintosh.
6. After rebooting the Macintosh, you will see an open window on your desktop. Double-click the Internet Connection
Wizard 2.0 or Internet Connection Wizard 2.0 68K icon in this window to continue with the registration process as
described in the Start-Up Guide.
For CD-ROM installation with Mac OS versions 7.5, 7.5.1 or 7.5.2
With these Mac OS systems, the CD-ROM-based installer will NOT prompt you to install any networking software. In this case, you must manually install the software. However, Apple Computer, Inc. does NOT recommend using Open Transport or OT/PPP with these versions of the operating system. You must install MacTCP from your original Mac OS installation diskettes or CD-ROM.
IMPORTANT NOTE: For both 68k and PPC-based systems, the AT&T WorldNet Service Software installer will NOT prompt you to install networking software if any portion of the appropriate networking software is already present in your active System Folder. If you find the installer is not taking the appropriate steps to install networking software, you may have some, but not all, of the software installed. In this case, you should manually install the appropriate networking software, reboot the computer and then continue with the registration process.
Special instructions for customers with MacTCP installed
If you are using MacTCP, one of the following three sections may apply to you.
If you are a current AT&T WorldNet Service member using FreePPP
1. Install the Internet Explorer software as per the instructions in the Start-Up Guide.
2. After restarting the Macintosh at the end of installation, you will notice the Internet Connection Wizard window will be open. Close this window.
3. Using your Extensions Manager (or equivalent software), disable the Config PPP 2.5 (MacPPP) Control Panel and the PPP extension. (If using system 7.1 without any extension management software, go to the Control Panels and Extensions folders (which are within the System folder) and drag these items to any location you wish outside of the System folder.)
4. Restart the Macintosh.
5. Now you are ready to configure the Internet Explorer software. Refer to the section Upgrading your AT&T WorldNet Service Software for instructions on how to properly configure the software.
If you are currently using an Internet Service Provider other than AT&T WorldNet Service and using ConfigPPP 2.5 (MacPPP 2.5 )
1. Install the Internet Explorer software as per the instructions in the Start-Up Guide.
2. After restarting the Macintosh at the end of installation, the Internet Connection Wizard window will be open. Double-click the Internet Connection Wizard 2.0 (or Internet Wizard 2.0 68K ) icon.
3. Follow the prompts to use the Internet Connection Wizard to configure the Internet Explorer software.
If you are currently using an Internet Service Provider other than AT&T WorldNet Service and are using a dialer other than ConfigPPP 2.5 (such as FreePPP)
1. Install the Internet Explorer software as per the instructions in the Start-Up Guide.
2. After restarting the Macintosh at the end of installation, you will notice the Internet Connection Wizard window will be open. Close this window.
3. Using your Extensions Manager (or equivalent software), disable the components of your current PPP dialer. (If using system 7.1 without any extension management software, you will have to go to the Control Panels and Extensions folders (which are within the System folder) and drag these items to any location you wish outside of the System folder.)
4. Restart your Macintosh.
5. After restarting your Macintosh, double-click the Internet Connection Wizard 2.0 (or Internet Wizard 2.0 68K) icon and follow the prompts to configure your new Internet Explorer software.
Selecting a modem
If your modem is not available in the list of modems, try the following:
1. If you are using Config PPP 2.5 (MacPPP 2.5), select the Hayes Compatible Modem from the Modem pop-up menu. If this does not work, or you are using PPP (OT/PPP 1.0), go to step 2.
2. Select a modem from the same manufacturer as your modem from the list. If this does not work, go to step 3.
3. Select a modem from the list that has the same speed and features (such as voice, V.34, etc.) as the modem that you have. (If you are uncertain of your modems’ features refer to the documentation that came with your modem.)
Signup being canceled while using Internet Explorer 2.1
During registration, you must wait for the entire page to load completely (progress bar indicator in the lower right hand corner disappears) before selecting any of the registration options in the browser window. Failure to do so often results in registration being canceled or the Macintosh may lock up (at that point, you will have to reboot). If this happens, reconnect to AT&T WorldNet Service and begin the registration process again. You must wait for the registration screens to load completely before clicking any buttons on the screens.
Using the NEXT text to reach the Next button during the registration process with Internet Explorer 2.1
In some cases, clicking the underlined NEXT text (to reach the Next button) may cause unpredictable results in the “Local Access Phone Numbers” screen. Despite the on-screen instructions, do NOT click this text. Instead, use the scroll bars on the right side of the screen to scroll down the page and click the Next button. This takes you to the next step in the registration.
Clicking the underlined NEXT text to jump to the bottom of the page may take you to a previous screen in the registration process or to a screen stating the registration server is down. If this happens, use the Previous, Back or Forward buttons to return to the “Local Access Phone Numbers” screen. Then, make sure that you have selected the correct access number. At this point, use the scroll bar to move to the bottom of the page. Now, click the Next button to proceed with the registration process.
During registration, do not try to access other Internet sites
During registration with AT&T WorldNet Service, do NOT choose any options from the Favorites or the Go menus. Doing so will cause your registration to be unsuccessful. For example, if you choose Settings.isp from the Go menu, Internet Explorer will close and an Internet Connection Wizard screen will display, as if the registration has been successfully completed. In this case, the registration was NOT successful. You will need to quit Internet Connection Wizard and launch Internet Connection Wizard again.
Installing Macintosh specific Favorites
You can install some Favorites that point to Macintosh sites. To do this, refer to the ReadMe-Favorites file located in the Macintosh Favorites folder.
Upgrading your AT&T WorldNet Service Software
The following sections contain information on upgrading from a previous version of AT&T WorldNet Service Software.
Upgrade procedures for current users of Netscape Navigator software who are installing Internet Explorer software
If you are currently an AT&T WorldNet Service member, using Netscape Navigator and upgrading to Microsoft Internet Explorer, you may need to manually configure some settings. Following are two methods for configuring these settings; choose the upgrade path most suitable for your needs.
Choose Procedure A if:
1. you wish to upgrade to Microsoft Internet Explorer and wish to continue using FreePPP as a dialer and/or
2. you wish to upgrade to Microsoft Internet Explorer and have configured TCP/IP to use multiple ISPs and do not wish to lose this functionality.
Choose Procedure B if:
1. you wish to upgrade to Microsoft Internet Explorer and do not wish to continue using FreePPP for a dialer or
2. you wish to upgrade to Microsoft Internet Explorer and wish to keep FreePPP as a dialer while adding a second dialer
Procedure A
The procedure consists of three parts: Installing Internet Explorer, Changing the Default Browser in FreePPP and Configuring Internet Mail and News.
Installing Internet Explorer
1. To begin installing Internet Explorer, double-click the Install AT&T WorldNet Service icon. After installation is complete, you will have to restart the Macintosh.
2. After the Macintosh has restarted, the Internet Connection Wizard window will be open. Do not double-click the Internet Connection Wizard 2.0 (or Internet Wizard 2.0 68K) icon! Close this window.
3. To use Internet Explorer, double-click the Internet Explorer icon in the Microsoft Internet Applications folder. This launches FreePPP and connects you to AT&T WorldNet Service.
Note: The installation for Netscape Navigator configures FreePPP to start and use Netscape Navigator as the default browser. This will cause Netscape Navigator to open each time you start Internet Explorer. You can either quit Netscape Navigator each time, or you can set Internet Explorer as the default browser in the FreePPP preferences. To do this, see the section Changing the Default Browser in FreePPP.
Changing the Default Browser in FreePPP
1. Pull down the Apple menu, choose the Control Panels folder and select FreePPP Setup from the hierarchical menu which appears. If necessary, click the triangle in the lower left corner to view more configuration information.
Note: In some cases, the FreePPP Setup icon is not listed in the Control Panels folder. In that case, choose FreePPP Setup from inside the AT&T WorldNet Service folder that existed on your Macintosh prior to installation of Internet Explorer.
2. Under the General tab, click “On Connect, open Netscape Navigator.” A Select File dialog box displays. Find and select Internet Explorer 2.1 or 3.0, then click the Open button. This sets Internet Explorer as the default browser.
Note: If Netscape Navigator is not set as the default browser, the option will read “Open application on connect.”
3. Close FreePPP Setup.
Configuring Internet Mail and News 1.1 for use with your AT&T WorldNet Service account
1. Launch Internet Mail and News 1.1 from the Microsoft Internet Applications folder.
2. From the Edit menu, select Preferences and choose Mail Server from the list box to set the POP Account and Password.
3. If checked, uncheck the box Get mail server information from “Internet Config.”
4. In the POP Account field, the following text is displayed:
<email user name>@worldnet.att.net
You need to add the word “postoffice” right after the @ sign so that the field reads:
<email user name>@postoffice.worldnet.att.net
The <email user name> reflects your e-mail name. DO NOT remove the @ symbol or any of the text following the symbol. For example, if your user name is Smith, the POP Account field should read:
Smith@postoffice.worldnet.att.net
5. In the POP Password field, re-enter your e-mail password, even if one already exists in this box. For security reasons, the actual text is not displayed on the screen. Bullets will appear for each character entered.
6. In the News Server list, uncheck the following two items:
• “Get News server information from ‘Internet Config’”
• “This server requires authentication.”
7. Under the User Profile List in the E-mail Address field, the following text is displayed:
<fill in your email address>
Replace <fill in your email address> with your e-mail address. Your e-mail address is your e-mail name plus @worldnet.att.net. Make sure you remove the brackets. For example, if your user name is Smith, the E-mail Address should read:
Smith@worldnet.att.net
8. Close the Preferences dialog box by clicking the OK button at the bottom of the screen. You are now ready to send and receive e-mail in Internet Explorer through your AT&T WorldNet Service account.
Note: If you have trouble sending or receiving e-mail the first time, refer to the section Error Sending and/or Receiving E-mail for the First Time.
Procedure B
This procedure consists of 3 parts: extracting account information from your Netscape Navigator -based WorldNet account, installing Microsoft Internet Explorer and running Internet Connection Wizard.
Extract account information from your Netscape Navigator -based WorldNet account
AT&T WorldNet Service provides a free AccountTool program to assist you with this task. If you have an AT&T WorldNet CD-ROM, you will find this program and its ReadMe -AccountTool file in the Account Tools folder on the CD-ROM (You may have to scroll down in the main window to see this folder). The ReadMe -AccountTool file explains how to use this program to extract the necessary information. Read the AccountTool instructions carefully; you must create a Macintosh format output file named acctinfo.txt.
Run Internet Connection Wizard
This next section assumes you have installed AT&T WorldNet Service software. Refer to the Start-Up Guide and notes earlier in this document for installation procedures.
1. Double-click on the Internet Connection Wizard 2.0 (Internet Wizard 2.0 68K, for 68K Macs) icon.
2. In the “Get Connected” screen, click the Next button to continue to the “Setup Options” screen.
3. Here, select the Manual radio button and click the Next button to continue to the “How to Connect” screen.
4. Select the appropriate option(s) and click the Next button to continue to the “Choose Modem” screen.
5. Choose your modem and port from the Modem pop-up menu. (If you previously configured your Macintosh System software, your modem will already be selected in this window.) When finished with this screen, click the Next button to continue to the “Your Location” screen.
6. Select and enter the appropriate information and click the Next button to continue to the “Dialing Properties” screen
7. Select and enter the appropriate information click the Next button to continue to the “Service Provider Information” screen.
8. Click the Next button to continue to the “Phone Number” screen.
9. Select and enter the appropriate information and click the Next button to continue to the “User Name and Password” screen.
10. This is where you will need your user name and password information you extracted earlier with AccountTool.
• User name box:
Delete everything to the left of the “@” and enter in the Nine (9) digit number located next to the letter “f” in the acctinfo.txt file. (123456789@worldnet.att.net. file.)
• Password box:
Delete everything and type in the password exactly as it appears in the latter portion of item “f” in the acctinfo.txt file (the usual layout is a mixture of 16 characters, letters and symbols).
11. After entering this information, click the Next button to continue to the “IP Address” screen.
12. Again, click the Next button to continue to the “DNS Server Address & Search Domain” screen. This already is populated with the correct information.
13. Click the Next button to continue to the “User Profile” screen. This may contain all the correct information already; enter any missing or incorrect information.
14. Click the Next button to continue to the “Internet Mail” screen
• The POP Server and SMTP Server fields will be populated with the correct information Do not change them!
• You must enter in the POP Logon Name and POP Logon Password. (This information can be found in the acctinfo.txt file you created earlier.)
• The POP Logon Name is just the E-mail name from line “g” of the acctinfo.txt file. (mailname@…..)
• The POP Logon Password is your e-mail password from the second part of line “g” of the acctinfo.txt file and should be typed in accordingly.(password)
15. Click the Next button to continue to the “Internet News” screen.
16. Click the Next button to continue to the “PPP Connection Script” screen; do not select any items.
17. Click the Next button to continue to the “Finished Setup!” screen.
• If you are using Open Transport, click the Explore Now! button to access the Internet or click the Finished button if you do not want to access the Internet at this time.
• If you are using MacTCP, click the Restart button. If you want to access the Internet, double-click the Internet Explorer 2.1/3.0 icon (in the Microsoft Internet Applications folder) after the computer reboots.
Moving your AT&T WorldNet Service account to another Macintosh
Note: An AT&T WorldNet Service account may be used on more than one computer only under specific conditions. Check the Terms and Conditions on the AT&T WorldNet Service page and view the detailed terms concerning the service plan you selected and the conditions for use on multiple computers (including one concurrent logon only for unlimited usage accounts).
The following sections contain information on moving your AT&T WorldNet Service account to another Macintosh.
Section 1 pertains to moving your account from one Macintosh running Internet Explorer to a different Macintosh running Microsoft Internet Explorer .
Section 2 pertains to moving your account from one Macintosh running Netscape Navigator 2.02E to a different Macintosh running Microsoft Internet Explorer.
Section 1: Moving your account between Macintoshes running Internet Explorer
To perform this procedure:
• You must have configured the original AT&T WorldNet Service account in Internet Explorer and...
• You now wish to move the account to another Macintosh and configure the account for Internet Explorer.
1. On the Macintosh you are currently using to access AT&T WorldNet Service, copy to floppy disk the Settings.isp file from the following folder:
Microsoft Internet Applications
Internet Explorer
Internet Setup
Settings.isp
2. On the Macintosh to which you want to move your account, install AT&T WorldNet Service. (This procedure can be found in the Start-Up Guide.)
3. After installing AT&T WorldNet Service, insert the floppy disk containing the Settings.isp file. (It is not necessary to copy this file to the Macintosh hard drive.) Double click the Settings.isp file. This starts the Internet Connection Wizard 2.0 (or Internet Wizard 2.0 68K). Click the Next button at the bottom of the “Get Connected” screen.
4. In the Setup Options screen, choose the Automatic option, then click the Next button.
5. In the Begin Auto Setup screen, click the Next button.
6. In the Choose Modem screen, select your modem (or equivalent) and port from the pop-up menus. After selection is complete, click the Next button.
7. In the Your Location screen, type in your area code and the first three digits of your phone number in the appropriate boxes. When complete, click the Next button.
8. Read the Dialing Properties screen very carefully as the phone setup may vary. After entering the appropriate settings, click the Next button.
9. In the last screen, your choices depend on the type of networking software you are using.
If you are using Open Transport, you can do either of the following:
• If you wish to use the AT&T WorldNet Service at a later time, click the Finished button in the Finished screen. This will quit the Internet Connection Wizard and the Macintosh Desktop will be displayed.
• If you wish to use the AT&T WorldNet Service at this time click the Explore Now button. The Internet Explorer 2.1/3.0 application will automatically launch; PPP will dial and connect you to AT&T WorldNet Service.
If you are using MacTCP, a window will appear telling you that the Macintosh must be restarted. Click the Restart button to restart the Macintosh. After the Macintosh has restarted, open the Microsoft Internet Applications folder and double-click on the Internet Explorer 2.1/3.0 icon to launch the application and connect to AT&T WorldNet Service.
Section 2: Moving your account from a Netscape Navigator 2.02 configuration to an Internet Explorer configuration
1. Install Microsoft Internet Explorer on the new computer as per the instructions in the Start-Up Guide.
2. Follow Procedure 2 under Upgrading your AT&T WorldNet Software section in this document. Perform the Netscape Navigator related tasks on the Macintosh using Netscape Navigator. Perform the Microsoft Internet Explorer tasks on the Macintosh running Microsoft Internet Explorer.
Known Problems
The following sections contain information about known problems concerning the use of Internet Explorer and AT&T WorldNet Service.
Some Favorites may not link to the correct page
Because of the dynamic nature of the World Wide Web, site addresses may change or become obsolete. As a result, you may select a Favorite and find you receive an error message. Your software is working correctly, but that address may not be valid. Try accessing the page later in the day; if you are still unsuccessful, you may wish to delete that Favorite from your list.
Clicking horizontal bar on a web page causes Macintosh to crash
In some cases while using Internet Explorer 3.0a on a Power Macintosh, your computer may abruptly stop functioning when you click on any horizontal separator line in the web page; the application will crash and present you with a dialog which forces you to restart the computer. You will lose any unsaved data. Do NOT click on any horizontal bars in the web page if you are using this configuration.
Trouble dragging images to the desktop
There are two known problems concerning dragging images from the Internet Explorer 2.1 or 3.0a browser window to the desktop.
• If you drag an image from the browser window to the desktop when you are off-line, OT/PPP will redial and connect to AT&T WorldNet Service. The only method of stopping this is to click the Cancel button in the OT/PPP window. This will stop the dialing process while still copying the image to the desktop. Occasionally, dragging images while off-line may also produce a Type 8 system error.
• If you drag an image from a browser window to your desktop when you are on-line, images that have the same name and multiple copies of the same image will not open when you double-click on them. To work around this rename each image immediately after you copy it to the desktop, giving each image file a unique name.
QuickTime Plugin conflicts with scroll bars
Versions 1.0 and 1.1 of the QuickTime Plugin conflict with scroll bars on pages displayed in Microsoft Internet Explorer 2.1 and 3.0. If you view a QuickTime movie and then return to a page that used scroll bars, you will find that the scroll bars are no longer available. Furthermore, keyboard commands (ie: page up, page down) will not function. You can recover scroll bars by either using the Clone Window feature (click on a blank part of the page which should have scroll bars; this will pop up a menu with this choice) or by quitting and re-launching Microsoft Internet Explorer. We recommend that you do not use these QuickTime Plugin versions with Internet Explorer.
PPP fails to disconnect automatically
If PPP fails to disconnect automatically after the selected period of time (the default is 10 minutes), you will need to reset the disconnect option. To do this, go to the Control Panels folder under the Apple menu and select PPP. When PPP opens, select the middle tab, Connection. Note the check box next to the Disconnect if idle for 10 minutes option. If you see this box is empty, click on it to put an “x” in the box to activate it; if you see the box is already checked, click on it to uncheck it and then click on it again (make sure the box has an “x” in it now) to re-activate it. This will reset the auto-disconnect for 10 minutes. (You may also use this opportunity to change the “10” minutes to another amount of time if you prefer.) Click the OK button at the bottom of the screen. This will return you to the original PPP window, which you simply close by single-clicking in the close box in the upper left corner.
Some modem selections in the Modem List may not work
You may find that you have selected the correct modem choice in the Modem control panel but find that you receive error messages when you try to connect to AT&T WorldNet Service. Modem manufacturers sometimes alter configurations before we have a chance to update the list of choices. If you find this situation, select a different, but similar (in modem speed) choice. For further information, see the Selecting a modem section above.
Cannot access Mail from the Tool Bar
If the Mail button on the Tool Bar is disabled (grayed out), you can enable it by doing the following:
1. Pull down the Edit menu and choose Options.
2. In the Options screen, select Use Internet Config by clicking on the check box. Click the OK button at the bottom of the screen.
This returns you to the browser window. The Mail icon in the Tool Bar will now be enabled (no longer grayed out).
Using PPP and the Control Strip
In certain system configurations, the PPP Control and Status module on the Control Strip may not work as expected. To avoid failures associated with this module, we recommend you choose PPP from the Control Panels to connect or disconnect from AT&T WorldNet Service.
Error sending or receiving e-mail for the first time
If you get an “Invalid username/password” error while trying to send or receive e-mail for the first time, you may need to re-enter your e-mail password. To do this:
1. Launch Internet Mail and News 1.1 (or Internet Mail and News 1.1 68K ) from the Microsoft Internet Applications folder.
2. From the Edit menu, select Preferences, and choose Mail Server from the list box on the left.
3. In the POP Password field, re-enter your e-mail password, even if one already exists in this box. For security reasons, the actual text is not displayed on the screen. Bullets will appear for each character entered.
4. Close the Preferences dialog box by clicking the OK button at the bottom of the screen. You are now ready to send and receive e-mail in Microsoft Internet Explorer through your AT&T WorldNet Service account.
__________________________
Copyright 1997 AT&T.
All Rights Reserved.
Printed in the U.S.A.
Disclaimer
Every effort was made to ensure that the information in this document was complete and accurate at the time it was initially released. However, the information is subject to change. AT&T assumes no responsibility for any errors that may appear in the document.
AT&T WorldNet is a trademark and a service mark of AT&T.
Apple, the Apple logo, and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S.A. and other countries. Power Macintosh and Open Transport are trademarks of Apple Computer, Inc.
Microsoft is a trademark or registered trademark of Microsoft Corporation.
Netscape Navigator is a trademark of Netscape Communications Corporation.
Other names are trademarks of their respective holders.
